Emotional intelligence is an important skill that is necessary for success in life. In a broad sense, emotional intelligence is knowing how you feel and recognizing how others may feel as well. However, having emotional intelligence is a skill with two main competencies, a personal and a social component. Emotional intelligence is a skill that can be refined and improved over time. It is essential for business owners, leaders and workers to develop their emotional intelligence skills. Improving this area will also improve your interactions with worker, colleagues and customers.
This entire course is comprised of three modules. At the end of this module, you will be able to differentiate between Emotional Intelligence and Intelligence Quotient, define personal and social competence, discuss the sub-competencies of each area of emotional intelligence, and assess your emotional intelligence in key areas.
